by Mark Farrer-Brown | 25th October 2022
Teams can create magic but don’t count on it – the best decision makers find the balance between individual autonomy and collective action. Successful founders are good at making quick decisions – and they need to be in order to succeed. At the start... 
by Mark Farrer-Brown | 7th November 2021
If you want to avoid defensiveness, resistance, conflict, and underperforming individuals and teams, choose empathic and compassionate ways to communicate The culture at Microsoft in 2014 when Satya Nadella became the CEO was toxic – full of hostility,... 
by Mark Farrer-Brown | 31st October 2020
As you go about your working day, you have many conversations. Most are casual, not particularly significant or impactful. And then in a split second a casual conversation can turn into something else – a tricky conversation that can have a material impact on your...