by Mark Farrer-Brown | 10th March 2023
Soldiers need the right weapon when they go into battle; just like a successful CEO is going to need a honed ability to communicate in their toolkit. I don’t know about you but I am in awe of great communicators. When I think of a great communicator I either think of... 
by Mark Farrer-Brown | 23rd February 2023
Why should you care about teams? Because your company’s success or failure depends on the effectiveness of your leadership team and other teams within your business. As I have said before teamwork is almost always lacking in companies which fail and is present in... 
by Mark Farrer-Brown | 2nd February 2023
Psychological safety is the bedrock of a successful culture; it’s the engine that facilitates engagement, innovation, learning and productivity. Take the short quiz to see how your team is doing. For many years I worked in a psychologically unsafe environment. I was... 
by Mark Farrer-Brown | 25th October 2022
Teams can create magic but don’t count on it – the best decision makers find the balance between individual autonomy and collective action. Successful founders are good at making quick decisions – and they need to be in order to succeed. At the start... 
by Mark Farrer-Brown | 7th November 2021
If you want to avoid defensiveness, resistance, conflict, and underperforming individuals and teams, choose empathic and compassionate ways to communicate The culture at Microsoft in 2014 when Satya Nadella became the CEO was toxic – full of hostility,...