by Mark Farrer-Brown | 7th November 2021
If you want to avoid defensiveness, resistance, conflict, and underperforming individuals and teams, choose empathic and compassionate ways to communicate The culture at Microsoft in 2014 when Satya Nadella became the CEO was toxic – full of hostility,... 
by Mark Farrer-Brown | 30th January 2021
‘Self-awareness is the meta-skill of the twenty-first century,’ according to Dr Tasha Eurich in her book Insight. Why? There is strong scientific evidence that people who know themselves and how others see them are happier, make smarter decisions, are better...